Regulations

The sale of B & M Professional Bronzer via the website https://bmprofessionalbronzer.com/shop/ is carried out by B & M Bielenda & Mędrzak sc., Ul.Skoczowska 100 / 1.1, 43-450 Ustroń, NIP: 5482689237 REGON: 368938178 activity entered in the register of entrepreneurs – Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, and in particular defines the rules for placing Orders and concluding sales contracts using means of distance communication, as well as using all services of the Online Store by Clients.

Contact with the seller is possible at the following e-mail address: contact@bmprofessionalbronzer.com

§ 1
Definitions

For the purposes of these Regulations, the following meanings are taken as follows:

1. Product pt. “B & M Professional Bronzer”, owned by the Seller,
2. Buyer – a natural person, legal person or disabled legal person,
3. Consumer – a natural person making a purchase in a scope not directly related to its business or professional activity (pursuant to Article 221 of the Civil Code),
4. Payment Operator – PAY PAL
5. Regulations – these regulations, available at https://bmprofessionalbronzer.com/shop/,
6. Sales contract – Product sales contract concluded or concluded between the Customer and the Seller via the Online Store
7. Website – the website available at https://bmprofessionalbronzer.com/,
8. Seller – B & M Bielenda & Mędrzak s.c .., ul.Skoczowska 100 / 1.1, 43-450 Ustroń, NIP: 5482689237 REGON: 368938178

§ 2
Preliminary provisions

1. Through the Website, the Seller sells B & M Professional Bronzer, available 7 days a week, 24 hours a day.
2. To make a purchase through the Website, the following technical conditions must be met by a computer or other device of the Buyer:

    1. Internet access,
    2. standard operating system,
    3. a standard web browser,
    4. having an active email address.

3. The buyer can not buy anonymously or under a pseudonym.
4. It is prohibited to provide the Buyer with unlawful content, in particular by sending such content as part of the forms available on the Website.
5. All prices quoted on the Website are gross prices and include the shipment in Poland.

§ 3
Purchase

1. In order to purchase, the buyer must take the following steps:
2. Select a variant from among those available on the Website
3. Click on the “I BUY” button,
4. Fill out the order form, providing the data necessary to process the order and choosing the method of payment – the choice of payment method is limited to selecting the Payment Operator, because the only payment method for B & M Professional Bronzer is an electronic payment via the selected Payment Operator, B & M Professional Bronzer prices include delivery in Poland, where the cost of delivery is borne by the customer.
5. accept the Regulations – acceptance of the Regulations is voluntary, but necessary to make a purchase,
6. click on the “BUY” button.
7. After clicking the “BUY” button, the Buyer will be transferred to the Payment Operator’s website in order to make a full payment for the B & M Professional Bronzer along with the shipment.
8. After successful payment, the Buyer will be transferred to the Purchase confirmation page. With this moment, the contract between the Buyer and the Seller takes place. Confirmation of purchase will also be sent to the e-mail address provided in the order form.

§ 4
Product Shipping

1. The purchased Product will be sent to the Buyer via Courier
2. The purchased Product will be sent to the Buyer in Poland within 7 business days from the moment of receiving the payment to the account. The store is not responsible for the delivery time resulting from the Courier service.
3. When collecting the parcel with the ordered Product, check the parcel. With any mechanical damage, incomplete shipment, incompatibility of the contents of the shipment with the subject of the order, the buyer is entitled to refuse to accept the parcel. In this case, an event report should be prepared in the presence of the supplier and immediately notify the Service Provider of the situation

§ 5
Withdrawal of the Buyer from the contract

1. The Buyer who has concluded a distance contract with the Seller, has the right to withdraw from the contract without giving a reason within 14 days from the date of conclusion of the contract.
2. In order to withdraw from the contract, the Consumer must inform the Seller about his decision to withdraw from the contract by an unambiguous statement – for example, a letter sent by post or e-mail.
3. The consumer may use the model withdrawal form available at https://bmprofessionalbronzer.com/ but it is not obligatory.
4. In order to keep the deadline for withdrawing from the contract, it is sufficient for the Buyer to send information regarding the exercise of the right of the purchaser to withdraw from the contract before the deadline to withdraw from the contract.
5. In the event of withdrawal from the contract, the seller returns to the buyer all payments received from the buyer immediately, no later than 14 days from the day on which the seller was informed about the exercise of the right to withdraw from the contract.

§ 6
Responsibility for defects

1. The seller is obliged to provide the buyer with a product free from defects.
2. The Seller is responsible to the Buyer if B & M Professional Bronzer has a physical defect.
3. If the Buyer finds a defect B & M Professional Bronzer, should inform the Seller about it, at the same time specifying his claim related to the defect found or by submitting a statement of appropriate content.
4. The buyer may use the complaint form available at https://bmprofessionalbronzer.com/ but it is not obligatory. If the buyer does not use the complaint form, he should provide the seller with the following data: customer data – (name and surname, address, email or phone number, bank account number, subject of the complaint – date of purchase, product name, invoice number, general value of the product, filing a complaint – describe the defects, circumstances of the occurrence, when the defects were found and describe the corrective actions, i.e. the replacement of the product with a product free from defects.
5. The Buyer may contact the Seller via both traditional mail as well as by e-mail.
6. The Seller will address the complaint submitted by the Buyer within 14 days from the date of delivery of the complaint by means of a means of communication with which the complaint was submitted.

§ 7
Personal data and cookies
The rules for the processing of personal data and the use of cookies are described in the privacy policy and cookies available at https://bmprofessionalbronzer.com/

§ 8
Out-of-court ways to handle complaints and redress

1. The Seller agrees to submit any disputes arising in connection with the concluded contracts through the mediation process. Details will be determined by the parties to the conflict.
2. The buyer has the opportunity to use extrajudicial ways to handle complaints and redress. Among other things, the Consumer has the option of:

    1. requesting a permanent amicable consumer court with a request to settle a dispute arising from the concluded contract,
    2. to ask the provincial inspector of the Trade Inspection to initiate mediation proceedings regarding the amicable settlement of the dispute between the Buyer and the Seller,
    3. to use the help of a poviat (municipal) consumer rights advocate or social organization, whose statutory tasks include the protection of consumers.

3. For more detailed information on extrajudicial ways of dealing with complaints and redress, the Consumer may search on the website http://www.uokik.gov.pl.
4. The consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform serves the purpose of settling disputes between consumers and entrepreneurs striving for out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.

§ 9
Final Provisions

1. Contracts concluded via the Online Shop are concluded in Polish.
2. Change of the Regulations:

    1. The Seller reserves the right to make changes to the Regulations for important reasons, this is: Changes to the law; changes in payment and delivery methods – to the extent to which these changes affect the implementation of the provisions of these Regulations

    2. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on Electronic Services of July 18, 2002 (Journal of Laws of 2002 No. 144, item 1204, as amended); for Sale Agreements concluded until 24 December 2014 with customers who are consumers – provisions of the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of 2 March 2000 (Journal of Laws 2000 No. 22, item 271 with d.) and the Act on special terms of consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws of 2002 No. 141, item 1176, as amended); for Sale Agreements concluded from December 25, 2014 with customers who are consumers – the provisions of the Act on Consumer Rights of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.